Frequently Asked Questions

How are your candles Eco friendly?

We use non-carcinogenic materials and plant based products. We use cotton wicks, soy wax and essential oils which are all plant based. We avoid using paraffin substitutes as they are not plant based and can be carcinogenic.

Are your candles paraffin free?

Yes, we use soy wax which is purely plant based and burns cleanly. Many candles use paraffin wax as it’s cheap. Our cotton wicks do not contain any paraffin either as sometimes paraffin is used to coat wicks to straighten them.

Aren’t all candles vegan?

No many use stearic acid which is an animal fat to harden the wax. Some use beeswax which is an animal product. Typically the glue used in candles (to fix the wick down) is made from animal sources.

Our candles are vegan. Our wax and wick are plant based. We have not used stearic acid in our wax mix. The glue used in our candles (to stick the wick down) is also vegan.

What’s the difference between a soy wax candle and other candles?

Soy wax candles are made from soy beans which is a natural plant. They have a high melting point and are longer lasting than parrafin candles. They burn cleaner than parrafin wax and produce less black soot and don’t give off nasty fumes. Beeswax candles have similar properties to soy wax but are not plant based. They are made from a waste product from honey production. Honey production leads to mistreatment of bees such as (to name just two examples) bees dying in mishandling and queen bees having their wings clipped.

What’s the difference between essential oils and fragrance oils (Synthetic oils)?

Essential oils are the pure oil from plants. The oil is distilled from plants. Essential oils have aromatherapy health benefits when breathed in. Such as lavender which has anti histamine properties and induces a calming emotional response in the user. Synthetic oils are made in a lab. They do not have aromatherapy health benefits as these are lost in the production process. They are cheaper and have a bigger throw. We use essential oils where possible so our candles can provide relaxing, calming and stimulating therapeutic health benefits.

Please note: Essential oils are more expensive than synthetic due to the process they are made. Rose scent which is very popular is one of the most expensive essential oils as it can go for a retail price of £9 per ml. This essential oil used in a candle can dramatically raise the price of the candle making it unattainable to some. If you would like a custom made candle we will let you know if we are using essential oils or fragrance oils to achieve the scent you want at a reasonable price.

Does you candle have a lot of throw?

Our candles have a subtle throw which is not overwhelming. The smell wont last for hours after you have finished burning them. Some paraffin candles with synthetic oils will throw a lot of scent which sticks around in the room, in hair and in clothes long after you finishing burning them. This can be too much for pets and can be quite sickly for them.

How Long is the burn time?

30 hours. We have tested this by leaving the candle burning for long periods of time with no maintenance. If you follow correct burning procedures mentioned above you can most likely extend this time to up to 40 hours.

How should I burn my candle

You can burn your candle however you like but we do recommend you do it safely i.e. not near fabrics, loose materials or in reach of small children. If you want to extend its burn time then you should follow these steps. You should burn your candle for 2 hours for the first time. Trim your wick every time you use your candle and make sure it isn’t longer than approximately 5-7mm (1/4 inch). Re-centre the wick after putting your candle out when the wax is still liquid. Cover with a lid to stop it getting dusty. Clean the glass – should the glass turn black due to the candle having been left to burn too long then use a wet cotton pad with warm soapy water and gently rub it on the black stains. Reuse the candle holder – pour hot water in the glass (make sure you use oven mitts as the glass can get very hot), swirl it gently, empty the water in a sink and wipe with a paper towel. great for brushes, pencil holders or as a flower pot. You can return it to 1111goodthings for 50p off.

How long should I burn my candle for at a time?

Generally 2 hours at a time

How do I stop the candle from coring?

Coring can happen to any candle if not allowed to burn for long enough the first time it is used. Coring starts when a wick is lit for a short period of time and is then extinguished. The short burring time melts the wax closest to the wick but doesn’t allow enough time for the wax at the extremities of the container to warm up and melt. If this is repeated once or a couple of times this can start a coring effect which may continue for the whole use of the candle unless action is taken to scrape the un-melted wax off the side of the container. Uneven coring can happen when there is a draft nearby your burning candle. To avoid this burn your candle away from an open window or doorway.

Why does black smoke appear on the glass

The primary cause of black smoke is an overly long wick. When a candle burns, the wax near the flame melts and the liquid wax is pulled up the wick to feed the flame. If the wick is too long, the balance of heat and fuel will be off. This throws off the chemical reaction and can produce excess soot and smoke. To avoid this trim your wick after each use so it isn’t longer than approximately 5-7mm (1/4 inch). Also re-center the wick after putting your candle out when the wax is still liquid so it doesn’t burn near the glass.

Why do candle wicks sometimes become mushroom shaped?

This tends to happen when the wick needs trimming. If this happens extinguish the flame and when cool trim it down so it is 5-7mm high.

How do I clean my clothes if I get wax on it

Soy wax can be wiped off most surfaces with just warm water and soap.

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